Susan has always been able to keep my needs above her need to get paid. She is honest and straightforward and does her best to keep you focused on your goal of selling your home to someone who can then make it their home. It's not just getting rid of it to the highest bidder. She has great integrity and respect among her peers and clients. I will always call Susan when I or any of my friends & family need a realtor.
Jaymison and Eric Petersen
I was looking for a realtor to help me sell my condo in downtown Salt Lake City as quickly and as economically smart as possible. She guided me through ideas that could help increase the value of the unit and then arranged to have beautiful pictures taken of the place. She held an open house for one weekend and right away we got an offer. The negotiating part got a little nerve-wracking as it was my first time selling a property but Susan stayed in touch with me through the whole process of the offer and counter-offer. And even with a very hard-to-work-with HOA, we were able to close on time. Her pleasantness made the whole process easy and less stressful for me which was very important! I can't thank her enough.
Susan was excellent in all aspects of helping us sell our home. She was up front and honest on how to show it, keep it clean. The yard needed work and she said it had to be done so we did it. She priced the house to sell and sold it in three days. She interfaced with my tenant, the new owner and the consultants. She made the transaction happen. I would use her over and over again if I had more properties to buy and sell!
Susan helped us sell our house in 2008 as the market was crashing. Despite terrible conditions, our house sold quickly and painlessly for a good price. Susan helped us stage our house and kept traffic flowing. When we moved back to Salt Lake City 3 years later, we contacted Susan again to help us find a house. Once again, she was helpful, cheerful, and efficient. I have recommended her to many friends and will continue to do so!
Street and Katie Fortenberry
We worked with Susan this past summer on both selling our house and then also buying a loft. The process was far from easy and we appreciate all Susan did to make both deals happen. She truly cares about making her clients happy and we were so grateful to have her on our side.
“It was a pleasure working with Susan on the sale of our house and the subsequent purchase of a new home. Her responsiveness to our every request was greatly appreciated and went a long way to making our experience a positive one. If we had a question or needed additional information, she was always readily available. We would recommend her to anyone looking professional and knowledgeable representation in the real estate market.”
Dylan and Natalia P.
“Susan told us exactly what would we should do to prepare our house for sale - we followed through and the house soldin one day! She was realistic as to selling price to ask and showed her years of experience in her recommendations, thatis, what to do and what not to do. She would be an asset for anyone considering a home sale or purchase.”
“I have negotiated with Susan when she was the sellers’ agent and then subsequently when she listed and sold our home.Thus I have experienced her skills from two sides of the real estate transaction. Susan is very professional in a way thatis firm, efficient, and elegant. However, her charm and good nature prevents her prowess from being off-putting. I thinkthis is the key to her success. When it came time to sell our house, we explicitly followed Susan’s directions on repairsand staging. Theresult was that our house sold on the first day of listing for a few thousand less than asking. I think thishighlights how wise and effective she is. Obviously this also biases my assessment but nonetheless, I highly recommendSusan.”
“Susan worked very hard for us to sell our existing home and help my family find a home in an area that we would behappy in long term. Timing was very important for us as we needed to sell first before we could move. She sold ourhouse quickly in a tough economy and got what we were asking for. I recommend Susan to all of my friends and family.”
Matt and Jane Wigdal
“Susan Poulin is a complete professional. We will always recommend her and work with her should we need real estateservices. She stuck with us as we learned about our new state and helped us find the best path through a complicatedprocess. Her broad knowledge, honesty, artistic sense, and good relationships with local experts have been invaluable tous.”
“We had an amazing experience working with Susan. We had never bought a home before and she helped us through thewhole process. She was extremely patient with us as we walked through many homes. She made a sincere effort to getto know my husband and I in order to assist us in finding the home that was best suited for our needs. Susan was prompt,organized, and always available to answer our questions. We will most definitely use Susan’s services in the future and have recommended her to our family and friends.”
Joe and Erika Behunin
“Susan was a fantastic agent. She’s very knowledgeable of the SLC market, and helped find exactly what I was lookingfor. She was responsive to my questions and concerns, and helped me understand everything. She made the process ofbuying my first home a breeze. I’ll definitely use her again, and I highly recommend her.”
“Susan was a pleasure to work with in every way. We purchased our vacation home while living out of state so localknowledge, a willingness to act and keeping in contact with us was absolutely necessary—which Susan demonstratedconsistently and professionally. I will be purchasing another property in the Salt Lake City area once our Texas homesells. The strongest endorsement I can give for Susan is to let her prospective clients know that I will be using Susan as my buying agent to locate and purchase our second Utah home. Talk with Susan. Work with Susan. You will be pleased that you did.”
“Susan was outstanding. Worked with us over a period of several months. Had a good understanding of what we wanted,showed us a great series of houses, made the process easy. Really good understanding of all the ins and outs of housebuying. Very personable”
Susan is fantastic to work with! We met her over 5 years ago when we were looking to buy our first home. She was referred to us by two good friends who were fellow ER residents, whom she helped with the purchase and sale of their homes. Susan helped us purchase our first home and most recently, we worked with Susan again to sell that house and purchase our forever home. Susan is a true professional. She is wonderful and easy to work with, she doesn't pressure, and she gives you the right amount of guidance when looking at homes. Yet when it comes to negotiations, she is tough. She's going to make sure you get a good deal. She really works hard for her clients and maintains a friendship with them after the work is done. We have kept in touch with Susan and consider her a friend. We highly recommend Susan for any of your real estate needs!
Mike and Brittany Mallin
We worked with Susan on both the buying and, ultimately, selling of our first home in Salt Lake. She is incredible! Susan brings years of experience, extensive market knowledge and, importantly, a great personality and attitude to the relationship. If we move back to Salt Lake we will certainly use Susan again as our agent. We can't recommend her highly enough.